SHIPPING & RETURNS
Shipping & Delivery
We strive to deliver products purchased from Si & Sa Collections in excellent condition and in the fastest time possible. It takes 2 to 3 business days for us to process and dispatch your order. Once dispatched, it takes 6 to 8 business days for the order to get delivered.
Return Policy
We wish to build a brand of trust and a treasured relationship with our customer. We are sure you will place an order because you loved the product. Although we are confident of the quality of the ordered product that we send to you, there couldn't be any issues with the product. We provide Returns, Exchange and Refunds for goods that are sold as it is and without any customizations / alterations only if the Product is delivered in Defective condition. Customized / altered items are not eligible for any return or exchange. You can send us an email at siddh458@gmail.com giving the details of your order no. and mentioning the reason why you want to return or exchange it. We will only accept such requests if they are placed to us within 48hrs of delivery. Please note that you will have to bear the cost of return shipment and have to courier it back to us from your side in its Original Condition. Kindly make sure that the returned items are packed securely and safely to prevent any loss or damage during transit. In case of exchange, we will ship the desired new product once we receive your shipment of the originally ordered product. The time taken for delivery will be as per our Shipping & Delivery policy. No shipment will be charged. Please make sure that the product is returned to us in the condition you received it in. In case you want to return the defective product/s, the entire amount will be refunded to you. In such case, the customer will have to provide their bank account details so that we can refund the amount in their provided bank account. Once you return the product please intimate us with the tracking number. Please don’t return without prior confirmation with us. We hope you will understand that washed, used or ironed garments cannot be returned or exchanged. Please note that limited period offers which run for a specific period or product specific discounts may not be available by the time you return the order.
Tracking your Order
Tracking Details will be shared on your Contact/Email once the product gets Dispatched
Privacy Policy
Si & Sa Collections is committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement Si & Sa Collections may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from Jan 01, 2018. What we collect We may collect the following information: • Name • Contact information including email address • Demographic information such as postcode, preferences and interests • Other information relevant to customer surveys and/or offers What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: • Internal record keeping. • We may use the information to improve our products and services. • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Cancellation Policy
Unfortunately we don't deal in product cancellations.